If a Today entry is not appearing after you sign in again, take a breath and work through these checks.
1. Check your connection
Syncing needs the internet. Open Safari and try loading any page. If it won’t load, the connection is the problem — try switching between Wi-Fi and cellular. Some school and workplace networks block the services sync relies on.
2. Close UNA fully and reopen it
Swipe up from the bottom of the screen and pause to see your open apps, then swipe UNA up and away. Open it again and give it a moment.
3. Make sure you’re signed in
Account backup and restoration require the same UNA account. Confirm the email shown in Account is the one you expect.
4. Sign out and back in
In UNA’s settings, sign out, wait a moment, and sign back in. This refreshes the connection and often clears a stuck sync.
5. Keep your device current
If your device has a software update waiting, install it — sync issues sometimes trace back to an out-of-date device.
Looking for a Sacred entry?
Sacred Vault entries never use UNA’s account backup. If you enabled the separate sealed iCloud backup, recovery requires that backup, access to the same iCloud Drive, and your Recovery Key. UNA cannot recover the key for you.
Still stuck?
Reach out and tell me which device the entry was written on and which one it’s missing from. A real person will help you sort it out.